You need to have a New Patient appointment prior to joining our plan.
Your plan will run from 12 months from the date you sign up, and will automatically roll over to the next year. You can give notice to cancel your plan prior to the next plan year starting. Please give at least one months notice before the end of your current plan year.
It is the patients responsibility to ensure their annual entitlement is used.
We do book your next appointments when you’re in to keep you on track.
Appointments not used in the plan year cannot be carried over to another year if not used, and we do not offer a refund for appointments not taken in the plan year you are in. You are required to pay your monthly plan fee for the full 12 months. Where plans are cancelled prior to the end of the year you will be required to settle the balance of the plan for the remainder of the year.
If you fail to attend an appointment included in your plan this will be deducted from your annual plan allowance.
The plan does not include discount on emergency appointments, Invisalign or Implant treatment.
If you take more appointments than your plan allowance, your subsequent appointments in the year will receive the 5% discount the plan gives you but are be chargeable until the new plan year starts.
